Delivery Team Manager
GP Strategies (Hong Kong) Limited
- Company Industries:Others
Job Information
- Post Date:2020-03-29
- Career Level:Not Specified
- Location:Not Specified
- Qualification:Not Specified
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Others
Job Description
Essential Duties and Responsibilities
To be the principle management point of contact and entity manager for the following areas:
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APAC & GSC based Learning for All delivery employees
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Demand validation, upskilling &resourcing
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MI analytics &presentations
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Quality submissions & returns of required data &information
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Feedback on general learning management systems/attendance at forums
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Effective partnering with GP and HSBC Stakeholders e.g. LAO/DemandPlanner/LC’s
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Evaluation of courses/delivery, trainer effectiveness & utilization
To lead and manage APAC and GSC based Learning for All delivery team as designated.
To ensure the support of bespoke learning interventions beyond the immediate remit and experience of the team is given
Up to a minimum 7 days per month of the role should be billable client activity
To ensure that all activities in relation to the clients demand plan are achieved in line with the MSA/SLA, within budget, to contract and on schedule and to be a point of contact for demand plan enquires
To ensure that the quality systems are complied with and maintained following the GP Strategies Limited (GPSL) quality procedures
To ensure the effective development of staff as prescribed within GPSL’s performance management system, using the experience of the LFA team to develop the wider group
To ensure that identified staff training within the staff development plan is clearly linked to the team and/or business unit development plan
To ensure that all training is carefully evaluated and recorded within the appropriate documentation
To ensure that the team(s) are skilled and able to meet the forecasted demand with the agreed utilisation of staff
To manage the appropriate staff development programme within the framework of Investors In People and within the agreed individual staff development plan
To ensure that appropriate levels of awareness and reporting of the project are maintained in liaison with Resourcing Delivery Manager to help manage costs and project budget at all times
To ensure that the Equality and Diversity, Health and Safety and Quality Operating Policies
and Procedures are adhered to within the area of responsibility and by direct reports. Any non-compliance is reported to the appropriate level of management
To ensure that the system for maintaining/checking licences and business insurance of employees who travel on company business and the roadworthiness of their vehicles is maintained in line with Company policy
To be responsible and accountable in achieving an overall minimum average 13 days billable utilisation figure for the staff group, and to work with other functions of the business to achieve this
To ensure that the Corporate Values of the Company are actively promoted and implemented at all times
To support a culture that promotes teamwork and discourages divisiveness at all organisational levels
To act in accordance with your confidentiality agreement with the company at all times
To communicate with internal and external agencies, staff, customers, management and peers in a manner appropriate to your position at all times
To make decisions and implement actions, involving customers, employees, suppliers, partners and peers, which are in accordance with the values of the Company
This job description is an outline of the main duties and responsibilities of the designated role but other duties may be assigned from time to time as the situation requires
ESSENTIAL REQUIREMENTS
- Professional qualification / Degree
- Experience leadership & management skill in learning environment
- Remote and diverse people management experience
- Effective team player and motivator
- Excellent communication skill both written and verbal
- Ability to lead cross team project
- Experience in learning deliverer to senior and large-scale audiences
- Microsoft Office proficient or similar
Company Info
GP Strategies Corporation (NYSE: GPX) is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers. Additional information may be found at www.gpstrategies.com
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