IT Engineer/ Technicia
Fwone Science & Technology Hong Kong Co., Limited
- Company Industries：Information Technology
Job Information
- Post Date：2020-03-29
- Career Level：Middle
- Location：Not Specified
- Yr(s) of Exp：3 years
- Qualification：School Certificate
- Salary：Salary provided
- Employment Type：Full Time
- Job Function：http://www.fwone.com.hk
Job Description
Job Description:
- Provide helpdesk support for operating system, software and mobile device setup, basic printer setup and support.
- Basic operation of administration for rack mount network and server equipment.
- Troubleshooting and problem solving for both IT hardware and applications. Escalate issue and involve second-tier support if needed.
- Polycom RealPresence series video conference and phone equipment health check and basic setup.
- Coordinate with IT related project and vendor coordination if needed.
- Assist IT procurement and asset management.
- Prepare IT operation report and documentation.
- Handle ad-hoc IT request.
Requirement:
- High Diploma or above in Computer Science or Information Technology related disciplines.
- 3 years’ or above experience on end user IT support.
- Experience in supporting Microsoft product, eg. Office365, etc.
- Knowledge in networking and server-side infrastructure.
- Good level of knowledge on Desktop OS/application support.
- Knowledge with ADFS is preferred
- Good written and verbal communications and soft skill is required
- Cantonese and English communication are required
Work locations:Wan Chai/Tung Chung
Company Info
Fwone was established in 2001 as an IT training company and has now become a major international technology company. We are a global IT service provider with China, Hong Kong, Taiwan, Singapore, Malaysia, US and UK branch offices, Our mission is to build the trustworthy and profitable global IT company providing the high quality IT service desk, system integration and IT solution our valued customers.
Fwone has IT career opportunities around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a “get it done” attitude, we offer the right environment for you.
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