Company Information:  

Inspire Plastics Limited sells hanger and garment accessories systems to the garment manufacturing industry, and all major retailers in the USA and Europe. Our rapid business growth in our Asian head office requires the following positions to be filled: 

Responsibilities: Serves customers by providing product and service information. Process orders. Responsible for acting as a liaison between customers and the company.

• To handle incoming enquiries (by both e-mail & phone) in a mature and professional manner
• To process customer’s order efficient and accurately
• To closely monitor the order status and maintain up-to-date information (e.g. CS agreed date) in system
• To handle customer’s complaint in a professional way
• To work with customer / planner / logistics colleagues closely to make sure delivery on time
• To identify customer’s specific needs and escalate their concerns to Assistant Operations Manager when it is necessary
• To manage IC orders/enquiries
• To provide training for China CS team
• To communicate with KAM regarding order process related issue

Requirements:

• Bachelor's degree
• Excellent communication skills both in English, Mandarin and Cantonese
• Good service minded
• Strong in problem solving
• Details-oriented
• Proactive working attitude
• Able to work under pressure, mature, independent and self-motivated
• 3 years+ work experience, preferred in multi-national company
• China travel is required
• Immediate available is preferred

Interested parties please attach your CV with your current and expected salary by clicking "Apply Now"