"If you were born without wings, never prevent them from growing"

Gabrielle CHANEL

Vision 

The ultimate house of luxury defining style and creating desire now and forever.

Purposes

The Deputy Head of Boutique plays an important role in inspiring and managing the boutique team to achieve the mission of the brand, and is the primary driver of effective day-to-day operations in the boutique.

As a bridge between the Head of Boutique and the Boutique team, the Deputy Head of Boutique supports the Head of Boutique to reinforce, communicate and execute The Chanel Difference on the Boutique floor to ensure luxury retail leadership.

Key Responsibilities

-          Uphold the Image of the Brand (VM Merchandising + Store Maintenance + Grooming)

-          Manager and inspire the Fashion Advisors by being a role model

-          Assist the Head of Boutique to formulate performance management objectives

-          Build a Client-centric Boutique team that emphasizes on client engagement and on building long lasting relationships with them

-          Supervise the Back of House team or Boutique team in-charge of Back of House to ensure that the Back of House is neat, and that stocks are managed efficiently to facilitate Front of House activities

-          Effectively manage day-t-day operations

-          Foster close partnerships with other Business Unit (W&FJ Division, IT, Finance, PR, VM, Marketing)

Person Specifications

-          Minimum 2 year experience in managing a team of no less than 5 members

-          Hospitality / Fashion / Retail / Luxury background are definitely an advantage

-          Fluent in English and local language, Mandarin is a plus

-          Knowledge of shop operations such as stock organization, cash and credit card handling, stock count measures

-          Problem solving ability, Resourceful and Curious, Leadership skills, Strong interpersonal skills, Team Spirit, Understanding and eagerness to join luxury retail

CHANEL provides extensive training, competitive salary and benefits, and a career path within a fast-growing organisation for employees. All of these are within a team-based working environment with active management support.

Interested parties please send a full resume with salary expectation and date of availability to +852 5500 0231 or by clicking “Apply Now”.

Personal particulars collected are solely for recruitment-related purposes and will be treated in strict confidence.