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Key Account Manager – Technical / Engineering Support

TGI (Far East) Limited

  • Company Industries:Trading and Distribution

Job Information

  • Post Date:2020-03-30
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Laboratory

Job Description

We are urgently looking for Key Account Manager – Technical / Engineering Support to join our cohesive team.

 

The Job

Primary Purpose

The responsibilities of this role include all aspects of coordinating and monitoring the engineering features of each individual projects. This involve boosting technical feasibilities, controlling liability loss, minimizing risk, providing clients and internal stakeholders with advices and expertise on hazard and engineering risks and problems.

Project Management and Client Servicing

  • Act as a interface between our overseas clients and internal stakeholders
  • Maintain solid and strong relationships with clients
  • Understand client’s needs and objectives, provide technical account service to clients, follow up clients enquiries, clear ambiguity and misunderstandings, enhance process flow and deliver viable solutions
  • Develop technical requirement documents (from client perspective), analyze and translate client requirements and align with technical team in finalizing the detail for viable technical designs and specifications
  • Monitor, control, ensure and followup the adherence to technical specifications and take corrective measures when necessary
  • Ensure timely communication of the project’s progress and technical issues that require attentions to all stakeholders and top management
  • Liaise with the company FC regarding the project’s financial aspects in respect to technical issues
  • Other ad hoc projects as assigned

Project Schedule

  • Plan, design and control the engineering project schedule
  • Ensure the projects timeliness
  • Maintain project documentation incl. plans and reports

Management Reporting

  • Translate data into meaningful insights and reports for top management’s review and decisions

 

The Person

  • University degree in Manchnical/ Electrical / Electronic Engineering / Industrial Engineering or equivalent qualification
  • Able to balance clients’ concerns and project viability
  • Experience in any retail / consumer products advantage
  • Has passion on electrical products (especially home appliances) and services offering
  • Very strong communication skills, responsible and reliable, attention to detail, meticulous, smart, enthusiastic, able to work under pressure and in a multicultural environment
  • Strong business acumen, understand the commercial side of the business, able to understand technical viability of project contracts and agreements
  • Native german speaker, proficient in both written and spoken English. Mandarin an advantage
  • This position is stationed in a nice office in Shenzhen Nanshan District 南山區
  • Immediate available is preferred
  • Candidates with less working experience or fresh graduate will also be considered
  • Candidates with working experience in testing and certification company advantage

 

We are an Equal Opportunity Employer. Please send us your job application stating your availability, current and expected salary. We look forward to hearing from you.

Company Info

TGI Group is a leading product development and manufacturing specialist from Asia with offices in Hong Kong and Shenzhen. Founded in Hong Kong in 2000, having specialised in developing, engineering, producing and supplying consumer electronics to customers throughout Europe, the Americas, Australia and New Zealand, TGI was able to achieve continuous growth and successful market expansion. By constantly improving its product portfolio with intensive R&D programs, using its competitive edge of inhouse design and technical engineering, as well as profound software development, TGI provides comprehensive Internet of Things and Artificial Intelligence solutions to its customers. Ongoing product testing and quality control in our offices or at the factories guarantees the highest level of product standards.

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