Guest Service Officer / Overnight Guest Service Officer
Bauhinia Hotels Group Limited
- Company Industries:Hospitality / Catering
Job Information
- Post Date:2014-03-13
- Career Level:Entry Level
- Location:Sheung Wan
- Qualification:School Certificate
- Employment Type:Full Time
- Others:Recent Graduate will be considered
- Job Function:Receptionist Customer Service - Supervisor/Officer Hospitality / Hotel Services
- Benefits:Dental insurance Medical insurance Performance bonus
Job Description
Responsibilities:
- Responsible and familiar with front desk duties including check in/out, bookings, registration, handling customer enquiries and complaints and records keeping.
- To follow up with the job assignment and ensure hotel revenue is properly recorded.
- To provide one-stop comprehensive and high quality guest services for visitors.
- Assist all front desk operation such as handing incoming phone calls and inquiry.
Requirements:
- F.5 or above.
- Mature, polite, well-organized, self-motivated, initiative, responsible and able to work under pressure.
- Excellent command of written and spoken Chinese and English.
- Pleasant personality with excellent interpersonal skill.
- PC knowledge preferable.
- Shift duty including overnight is required.
Working location: Sheung Wan
We offer an attractive remuneration, 5 days off per month, overnight shift allowance, medical insurance, special bonus, meal allowance and career advancement opportunities.
If you are interested in joining us, please send your full resume with expected salary and availability to Human Resources Department - The Bauhinia Hotels Group Limited at 21563533 or htl_apt_hr@thebauhinia.com.hk for interview.
Company Info
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