Technical Manager, Motor Claim
QBE General Insurance (Hong Kong) Limited
- Company Industries：Insurance/Pension Funding
Job Information
- Post Date：2020-03-30
- Career Level：Middle
- Location：Not Specified
- Yr(s) of Exp：3 years
- Qualification：Degree
- Salary：Salary provided
- Employment Type：Full Time, Permanent
- Job Function：http://www.qbe.com.hk
Job Description
Responsibilities:
- Handle Motor bodily injury claims involving litigation and direct settlement with inured parties with delegated authority according to company policies.
- Ensure legitimate claims are paid in accordance with policy conditions by providing technical expertise.
- Develop and maintain good client relationships with insured, intermediaries, service providers and the general public.
- Set up strategy with pro-active and costs effective approach on claims handling.
- Perform regular claims reviews and ad-hoc projects when required.
- Achieve optimum levels of customer service through improved claims outcomes, reduced claims costs and managing of service providers.
- Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out.
Requirements:
- Tertiary graduate with professional qualifications in insurance or related disciplines.
- Minimum 5 years of working experience in handling Motor bodily injury claims.
- Legal and technical knowledge in relation to claims processing.
- Customer-oriented, socially confident, well organised, good team player and able to work independently.
- Strong analytical, mediation, interpersonal, presentation and problem solving skills.
- Pleasant personality with excellent communication skills in both English and Chinese.
- Sound PC skills and ability to operate to tight deadline.
- Candidates with less experience may also be considered as “Senior Claims Officer”.
Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.
For other opportunities, please visit our Careers Website at https://www.qbe.com/hk/en/careers
For more information about QBE Insurance Group and QBE Asia, please visit our websites below:
QBE Insurance Group - https://www.group.qbe.com/
QBE Asia - https://www.linkedin.com/company/qbe-asia/?viewAsMember=true (LinkedIn)
Hong Kong - https://www.qbe.com/hk
Singapore - https://www.qbe.com/sg
Malaysia - https://www.qbe.com/my
Vietnam - https://www.qbe.com/vn
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Company Info
At QBE we believe the ability and potential of our people should be realized through their employment with us. We are committed to helping our people reach their full potential, for the benefit of themselves and QBE, and being rewarded for their performance.
Everything we do is underpinned by our QBE DNA – because we know it's not just what we do that matters, it's how we do it that makes the difference.
- We are flexible and pragmatic in the way we allow our people to get things done.
- We embrace diversity and teamwork and have set ourselves a number of objectives, detailed in our Diversity & Inclusion Policy, because diversity and inclusion are integral to our culture.
- Our global flexible working policy and parental leave transition programs are designed to help our employees balance their professional and personal lives.
- As a global insurer that seeks to share best practice across its divisions, we have a highly mobile workforce.
- We offer a range of programs to support the development of our employees and have invested in a range of leadership programs in order to develop a team of world-class leaders.
- We support the career aspirations of our people through a well-resourced personal development planning process that identifies and supports their current and future needs.
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
QBE Asia LinkedIn: https://www.linkedin.com/company/qbe-asia
QBE Singapore (Asia Head office): www.qbe.com/sg
QBE Hong Kong: www.qbe.com/hk
QBE Malaysia: www.qbe.com/my
QBE Vietnam: www.qbe.com/vn
Please watch our new video for more details: https://youtu.be/JU1C7K3AxJg
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