Responsibilities :

• Responsible for inbound customer enquiries, quotation, order taking and processing;
• Develop strong relationship with customer to enhance customer satisfaction, retention & loyalty ;
• Address clients and sales’ feedback to support functions such as product, logistic and finance for services enhancement 

Requirements :

• High school graduated or above, 1 year of sales experience in telemarketing / customer services / call centre is an asset;
• Passionate, detailed-minded, disciplined, hardworking and eager to learn with a positive mindset;
• Customer-oriented, good telephone manner, strong communications and interpersonal skills 

We offer attractive remuneration package to the right candidate.  Including on-job training, 5 days work week, medical insurance, performance incentive, etc.

All information will be treated in strict confidence and will be used exclusively for recruitment related purpose only