Customer Service Centre Officer / Team Manager – Virtual Bank – HKD16-24K
David James Recruitment Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2020-04-01
- Career Level：Entry Level
- Location：Not Specified
- Qualification：Degree
- Salary：Salary provided
- Employment Type：Full Time
- Job Function：Call Centre
Job Description
Responsibilities:
- Handle inbound calls and provide information on services to enhance customer relationships
- Deliver good customer service to meet customer satisfaction
- Identify and respond to customer needs accordingly
- Promote and cross-sell banking products as appropriate
- Collect and provide customer feedback to supervisor for improvement
- Comply with company's policies and available procedures/guidelines
Requirements:
- High Diploma in Finance or any related discipline
- Work experience in customer service of banking industry
- Fluent spoken English, Cantonese and Putonghua
- Customer service oriented and good complaint handling skills
- More experience will be considered as a senior role (2 or more years banking experience)
Benefits:
- 5-day work week
- On-shift duty
- 14 days’ paid annual leave
- Medical Coverage since commencement date
- Salary: $16,000 - $20,000
- Work Location: Mei Foo
Company Info
DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands their needs. Our company is formed by a group of successful and experienced recruiters, most with at least five years in the industry. Currently focusing on providing recruitment solutions to our clients in the Asia region, our aim is to be the leading brand in the market
ABOUT US
At DJRecruit Asia Limited, our consultants really do understand technology versus business, and how it all fits together. But more importantly, we make sure that we work hard to understand you and what you are looking for. So not only can you expect to work with someone who really knows your market, we will also know how you fit in.
DJRecruit Asia Limited is currently based in Hong Kong, with a remit to expand into other major locations across Asia to service our clients. We offer services in retained and contingency search for permanent, interim management / contract and onsite staff, including recruitment solutions for large scale projects.
| Position | Company | Location | Update |
|---|