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Officer, Customer Services (Hotline) (1-year Contract)

FTLife Insurance Company Limited

  • Company Industries:Insurance/Pension Funding

Job Information

  • Post Date:2020-04-01
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:2 years
  • Qualification:Matriculated
  • Salary:Posted on 19 Mar 2020
  • Employment Type:Contract, Full Time
  • Job Function:Others

Job Description

Responsibilities:

  • Perform outbound Post Sales call
  • Manage incoming calls and customer service inquiries
  • Jot message for incoming calls
  • Retrieve Voice Mail for returning call
  • Manage clerical work such as, Letter preparation, matching and enveloping

 

Requirements:

  • DSE or above
  • IIQE registered
  • At least 2 years of working experience in insurance / finance industry
  • Strong phone contact handling skills and active listening
  • Familiar with Microsoft Office (including Chinese input)
  • Ability to multi-task, prioritize and manage time effectively
  • Ability to achieve KPIs 


Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, FTLife Insurance Company Limited, 15/F, NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon or fax to 2836-5365 or click Apply Now.

Please visit our Website at www.ftlife.com.hk for Company information.

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed within 2 years after completion of the recruitment exercise. (Only short-listed candidates will be notified)

 

Company Info

FTLife Insurance Company Limited (“FTLife”) is one of Hong Kong's largest life insurance companies. Capitalising on a heritage of professionalism and excellence in serving clients, FTLife seeks to become a leading insurance group in Asia. It serves individual and institutional clients from a diverse portfolio of financial protection and wealth management products. FTLife aims to excel by cultivating lasting relationships, and dedicates itself to providing clients with best-of-breed financial services to help them lead fulfilling lives.

We offer challenging and rewarding career opportunities. We look forward to receiving your application for the following job opening.

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