Senior Remittance Officer / Remittance Officer

Responsibilities:

• Prepare inward and outward remittance data;
• Handle enquiries from customers and internal departments;
• Conduct compliance review of payment operations and detect suspicious money laundering transactions;
• Handle matters in relation to account posting, bank charges, FX deals and bank reconciliation and other ad hoc assignments.

Requirements:

• Associate degree or bachelor degree is preferred;
• At least 2 years of solid experience in remittance operations in banking industry;
• Good Command in written and spoken Mandarin, English and Cantonese;
• Proficient in MS Office and Excel Application with fast speed in English and Chinese typing;
• Able to work independently under pressure;
• Immediate availability is preferred.

Customer Service Officer – General Banking Services

Responsibilities:

• Handle customer’s enquires via phone calls and emails including E-banking problems, and follow up the transaction status;
• Confirm receipt of application forms submitted by customers via mail / fax / email and pass same to relevant departments;
• Follow up VIP clients’ transaction requests until transaction completed;
• Coordinate with other teams in Operations (i.e. bills, loans and cash teams) to streamline the procedures to provide better services to clients;
• Other ad-hoc tasks assigned by Management.

Requirements:

• Associate degree or bachelor degree is preferred;
• At least 2 years of work experience in customer services;
• Good interpersonal and communication skills;
• Good command in written and spoken Mandarin, English and Cantonese;
• Immediate availability is preferred.

Assistant Manager / Senior Officer – Insurance Product Sales

Responsibilities:

• Collaborate with Relationship Manager of the Bank to provide professional insurance planning services to customers;
• Maximize business opportunities in order to optimize the sales results;
• Provide quality after-sales services to maintain customer relationship (i.e. handle customers’ insurance enquiries, renewal premium, claims, surrenders, etc.);
• Comply with all related guidelines on all sales processes;
• Assist to control and monitor the application documents in compliance with guidelines;
• Handle ad hoc projects assigned by supervisor.

Requirements:

• Bachelor degree with studies in Business / Finance / related disciplines;
• Candidates with qualifications of IIQE (1,3) are required; Paper 5 is preferred;
• Solid experience in handling matters relevant to life insurance is required;
• Good command in written & spoken Mandarin, English and Cantonese;
• Proficient in MS Word, Excel and Powerpoint;
• Proactive and self-motivated attitude;
• Good communication, interpersonal and selling skills.

Please send your full resume in Ms Word Format with present and expected salary

All information provided will be used for recruitment purpose only

Only shortlisted candidates will be notified.