IT Helpdesk Engineer (No Night Shift)
Tech One Services Limited
- Company Industries:Information Technology
Job Information
- Post Date:2020-04-01
- Career Level:Entry Level
- Location:Not Specified
- Yr(s) of Exp:2 years
- Qualification:Non-Degree Tertiary
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Network & System
Job Description
Responsibilities:
- Respond to requests for technical assistance in person or via phone to diagnose and resolve end user technical hardware and software issues in compliance with policies and procedures
- Provide Helpdesk support & fulfil helpdesk request where the ticket submitted by users.
- Diagnose, resolve technical and software issues related to user’s computer.
- Installing and configuring computer hardware, software, systems, networks, printers and scanners.
- Logging, keeping records of helpdesk tickets and spot common trend.
Requirements:
- Degree / Diploma in Information Technology or equivalent.
- Working knowledge of fundamental operations of relevant computer software, hardware and other equipment.
- Related experience in troubleshooting and providing help desk support.
- Possess analytical and problem-solving skills to resolve desktop & laptop, applications and network issues
- Ability to initiate corrective and proactive actions
- Diagnose, troubleshooting and provide a resolution for helpdesk tickets submitted by users.
- Windows Operating System & Network performance and troubleshooting.
- Desktop & Laptop set up, installation and troubleshooting.
- End-user service orientation.
- Fresh graduates in IT / Engineering subjects or above are welcomed to apply
Interested parties, please apply together with a detailed resume, stating current and expected salary to talent(a)techone.com.hk or by WhatsApp to https://wa.me/85263605600 or Apply Now
All information gathered will be treated in strict confidence and used for recruitment related purposed only.
Company Info
We are a Staffing and Talent Acquisition Solutions Consulting firm that serves leading businesses and organizations across various industries. Niche in our expertise, we specializes in placement of permanent and contractual staffing across all level of positions and recruit in various disciplines.
To apply, please email your detailed resume to [email protected]
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