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Logistics Executive - Plan & Book

HAVI Freight Management Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2020-04-02
  • Career Level:Not Specified
  • Location:Not Specified
  • Yr(s) of Exp:3 years
  • Qualification:Non-Degree Tertiary
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Freight Forwarding

Job Description

  • Timely verification of the ship plan to ensure all data are available to kick off the planning process.
  • Ensure timely planning of ship plan, including coordinating and verifying shipment timeline against products availability
  • Collaborate with customers/ suppliers and internal stakeholders to ensure that the load plan is achievable and ease to execute.
  • Manage and capture planning deviation, thereby identify opportunity for improvements, hence, work on solution and implement solution as part of efficiency gain.
  • Ensure timely execution of order management, including timely and accurate purchase order processing, placing orders with suppliers, confirming orders to customers, preparing and consolidating relevant shipping documents to the customers and etc.
  • Monitor and compile order management related data for the purpose to support the process of exception handling, such as Change of destination, Detention-In-Transit, Air freight and etc.
  • Monitor and capture order deviations, such as delay in ETD/ ETA and etc, with valid reasons, thereafter, evaluate and determine impact to customers and hence, share with Customer Service to advise customers on alternatives/ solutions.
  • Organize and ensure timely filing of shipment planning and order management related documentation in accordance to audit requirement.
  • Conduct comparison analysis and present data performance to plan.
  • Based on the KPI metrics, work with Manager to influence supplies/ customers for improvements and implement solutions
  • Communicate politely with suppliers and service providers by email/ letter/ face to face and/ or telephone.
  • Maintain accurate and timely records of correspondences or discussions with respective stakeholders.
  • Liaise and coordinate with internal stakeholders/ resources to offer constructive solutions to satisfy/ support the customer’s requirement.
  • Communicate closely with the booking team/ Account Managers/ Customer Service and other key stakeholders, to manage customer’s expectation in alignment to our service agreement.
  • Develop and maintain effective working relationship across functions to ensure there is efficiency while meeting customer’s requirement.
  • Provide feedback on internal improvements.

 Skills, Experience & Qualifications

  • Strong interpersonal skills to enable effective cross functional teamwork.
  • Good spoken and written communication skills.
  • Self-starter and fast learner who can work independently.
  • Ability to plan and prioritize work.
  • Ability to work well under pressure.
  • Attention to detail
  • Customer oriented and result focus.
  • Experience in managing shipment for at least 3 years.
  • Desirable:  Experience in a planning role

Qualification: 

  • Minimum Diploma in Business Administration or other discipline.

 

 

 

 

 

 

Company Info

HAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. When you work at HAVI, you have a chance to make your mark – to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it’s not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers… and to touch the lives of people both at home and around the world.

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