Responsibilities:

• Provide technical legal or case management support to the Employee Compensation Claim team.
• Handle claims involving litigation, mediation and direct settlement according to Company policies.
• Develop and maintain good client relationships with the insured, intermediaries, service providers and the general public.
• Apply cost effective management strategies to manage employee compensation claims.
• Prepare regular claims reviews and claims related statistics for reporting.
• Assist in technical training and development of junior staff.
• Identify areas of opportunities to improve business model and processes.
• Responsible for identifying and managing risks within job area and ensuring compliance with policies and procedures.
• Achieve optimum levels of customer service through improved claims outcomes, reduced claims costs and managing of service providers.
• Ensure claims that are finalised are complete and any recovery potential has been actioned and received.
• Perform ad-hoc projects when required.

Requirements:

• Degree holder or Qualified ACII, AAII or ANZIIF or in progress; legal knowledge would be highly preferred.
• Previously worked in Insurers handling Employees’ Compensations Claims is highly preferred Relevant industry qualifications and/or a minimum of 5 years’ experience in employee compensation.
• Experience in legal, employees compensation claims, bodily injury claims, and occupational health and safety are strongly desired.
• Customer-oriented, socially confident, well organised, good team player and able to work independently.
• Strong analytical, mediation, interpersonal, presentation and problem solving skills.
• Pleasant personality with excellent communication skills in both English and Chinese.
• Sound PC skills and ability to operate to tight deadline.

Only shortlisted candidates will be notified. All data collected will be treated in strict confidentiality and used for recruitment purpose only. Personal data of unsuccessful applicants will be destroyed within 24 months from the date of receipt.

For other opportunities, please visit our Careers Website at https://www.qbe.com/hk/en/careers

For more information about QBE Insurance Group and QBE Asia, please visit our websites below: 

QBE Insurance Group - https://www.group.qbe.com/

QBE Asia

Hong Kong - https://www.qbe.com/hk

Singapore - https://www.qbe.com/sg

Malaysia - https://www.qbe.com/my

Vietnam - https://www.qbe.com/vn

Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.