Job Duties：

l  Provide quality customer services and maintain good relationships with new and existing customers

l  Provide general customer support

l  Handle reservation and provide check-in and out services

l  Conduct regular shop daily operations

l  Respond to customer inquiries & complaints

l  Prepare reports by collecting and analyzing all customer data

l  Update daily reports, monthly reports and customer records

l  Assist in ad-hoc assignments

l  Assist sales team

l  Contribute to team effort by accomplishing results together

l  Assist in F&B area

Requirements：

l  F5 or above

l  1-year+ customer service experience, clubhouse or hotel experience is an advantage

l  Able to communicate with customers in Cantonese, Mandarin and English

l  Punctual, responsible, good communication skill and smiley

l  Highly motivated and able to work independently

l  Ability to multi-task, prioritize and manage time effectively

l  Proficient in MS Office

l  Fresh graduates are welcome 

l  F&B experiences will be a plus

Benefits & working hours：

l  Basic salary $14000 - $16000 + bonus

l  5-6 working days per week

l  9 hours shift including 1-hour meal break

l  Statutory holidays, extra day off and birthday leave

l  Performance bonus

l  Medical & MPF