Scope of Position:

The Screening Associate is responsible for conducting employment screening services and provide customer services for our clients in order to support the business.   You will report to the Team Lead.

Essential Job Duties:

• Verify educational, employment and professional qualification credentials of prospective employees for clients through phone calls or emails
• Follow up with third parties for verification results on a regular basis 
• Demonstrate strong verbal and written communication skills when liaising with internal and external parties and communicate in a professional manner
• Conduct research tasks as assigned by supervisors 
• Collect, analyze and evaluate research information using a variety of media
• Properly document all steps taken in the research process 
• Review all information and documents provided by clients and candidates carefully before initiating a new task
• Manage research tasks with rapidly shifting priorities 
• Demonstrate good judgment when planning course of action and evaluating findings
• Show a good understanding of clients’ requirements and execute service level agreements
• Follow and implement company policy and procedures 
• Proactively seek feedback from managers and training opportunities 

Education & Qualification Requirements:

• Bachelor degree holder   
• Any European language proficiency will be an absolute advantage
• Fresh graduates are welcome to apply
• Be a holder of HKID / valid visa with the right to work in Hong Kong

Required Skills:

• Be a quick learner who can spot new opportunities with demonstrated initiative, diligence, and attentive to detail and accuracy
• Be able to work effectively and efficiently under tight deadlines and manage projects independently whilst working as part of a wide and varied team
• Be persistent, well organised and able to work under pressure
• Possess excellent communication skills – written and oral
• Have a good grasp of Microsoft Office     

Expectations:

• Establish strong client relationship.
• Establish solid working relationships with business partners, including employees, leaders and corporate operations teams.
• Work across divisions to accomplish local and corporate objectives.
• Maintain a high level of self-motivation and enthusiasm in the research aspects with great exposure to different industries.

Interested parties please send full resume with current and expected salaries, availability and right to work status.   Applicants not invited for interview within 2 weeks may consider their applications unsuccessful.  Data collected will only be used for recruitment purpose.