Representative, Client Service Delivery
BestServe Financial Ltd
- Company Industries：Financial Services
Job Information
- Post Date：2020-04-03
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：1 years
- Qualification：Matriculated
- Salary：Salary provided
- Employment Type：Full Time
- Job Function：http://www.bestserve.com
Job Description
Responsibilities
- Handle MPF & ORSO enquiries through hotlines and e-mails
- Follow up customer enquiries and feedback with good quality standard
- Ensure the delivery of service meet with our service standard & comply with regulatory requirements
Requirements
- Diploma holder or above with 1 year of customer service related working experience
- Customer focused with positive attitude & communication skills
- Good command of spoken and written English and Chinese (Mandarin preferred)
We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.
We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.)
Company Info
BestServe Financial Limited (BestServe), which is wholly owned by Sun Life Financial, is a pensions administration specialist in Hong Kong.
BestServe has over 20 years of pension administration experience in Hong Kong. As of today, we administer the pension funds of about 700,000 customers with assets of over HK$48 billion. We serve employees, self-employed persons, employers and providers of Mandatory Provident Fund (MPF) Schemes and Occupational Retirement (ORSO) Schemes. We are among the few companies capable of operating on a multi-product and multi-fund manager platform with more than 175 investment funds from 19 investment management houses for our third-party pensions administration customers. For more information, please visit www.bestserve.com.
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