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E-Commerce Officer

E-comfinity International Limited

  • Company Industries:Wholesale / Retail

Job Information

  • Post Date:2020-04-03
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:2 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Supply Chain

Job Description

Responsibilities:

  • Assist team to Operate and Manage E-Commerce Marketplace orders
  • Provide customer service to customers buying online
  • Help customers in the online buying journey and resolve any post-sales issues. 
  • Provide quick response to customer inquiries on products, order status, after sales services and claims.
  • Monitors and maintains current inventory levels
  • Perform other duties as assigned by management

Requirements:

  • 2 year or above relevant working experience in Customer Service / E-commerce Marketplace (eBay, Amazon etc) management / Shipping & Logistics field
  • Must be proficient in written and verbal English. Knowledge of other European languages would be given priority.
  • Electronic products knowledge or experience is a benefit.
  • Strong attention to details and customer focus
  • Able to work independently, autonomously as well as multi-task working
  • Working Hours: 9 am to 6 pm, Monday to Friday
  • Immediate available is highly preferred

We offer attractive remuneration packages and bonus, together with standard staff benefits, such as Medical, Holiday etc. The right candidates or interested parties should send full resume with available date, present and expected salary to our email or clicking “Apply Now” for an interview. All personal data collected will be used for recruitment purpose only.

Company Info

E-comfinity International Limited is a eCommerce company in Hong Kong. We are well established eCommerce company that operates multiple eCommerce brands successfully selling branded electronic items into International markets.

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