Responsibilities 

• Monitor and support critical trading applications within a distributed multi-server environment, covering the Asian and US markets
• Tier 2 Support and may work directly with business users
• Coordinate MR, UAT and handle system changes and SIT
• Work closely with Dealing, Operations, Infrastructure and Development teams
• Develop scripts and other tools to support our trading systems operations as required
• Build automation and processes that reduce the impact of mistakes and eliminate recurring incidents
• Investigates, manages and resolves production incidents and problems and managed external relationships with vendors and consultants.
• Involve odd hours support and testing
• Document incidents and updating procedures

Requirements

•  University Degree in Computer Science or related disciplines
• Strong interest in the finance industry and capital markets
• Good knowledge of ITIL processes, Linux/Unix, Windows Server and IIS
• 5+ years of experience in supporting Trading Systems, include but not limited to Ayers, SharpPoint, Viewtrade, InteractiveBrokers, TTL, ULLINK, etc.
• Experience in UNIX/Linux, scripting or programing language such as Perl, Python, Ruby and SQL manipulation 
• Good technical troubleshooting and problem solving skills under pressure
• Proactive, highly motivated, team spirit, forward thinking
• Excellent interpersonal communication skills
• Good command of spoken and written English and Chinese (Cantonese and Mandarin) is required