Responsibilities:

• Perform post-sales and courtesy call
• Handle and resolve customer complaints in a professional manner
• Handle written enquiries such as incoming mail, faxes and letters
• Assist and support any ad hoc projects/duties as assigned by the manager
• Provide professional customer services and relationship building

Requirements:

• Degree holder
• Pass in IIQE I, III & V
• FLMI / ACS is preferable
• 2 years of working experience in customer services in life insurance or banking industry
• Proficiency in both written and spoken English and Chinese. Fluent in Putonghua is preferable
• Good PC skills in Word, Excel and Chinese Word Processing
• Excellent interpersonal, communication and problem solving skills

Fringe benefits: double pay, medical benefits, annual leave, and mandatory provident fund.
 
Working Hours: Monday to Friday (9:00am – 6:00pm)
 
Applications: Interested parties, please send full resume, expected salary & date available by clicking "Apply Now" or Human Resource Department, Hong Kong Life Insurance Ltd., 15/F COSCO Tower, 183 Queen’s Road Central, Hong Kong.

*Personal data collected will be used for recruitment purpose only.

*Our company will keep the data of unsuccessful candidates for up to 6 months