Responsibilities:

• Approve minor and major claims within the authority and to make suggestions to the superior on claims beyond the authority
• Ensure timely delivery of quality output and meet the service standard that set by management
• Assist the superior in daily supervision and ensure the team performance will meet the service standards that set by the management
• Assist the superior in coordinating and collaborating with relevant departments for project management in order to enhance efficiency and security
• Approve major and minor claims suggested by subordinates in accordance with guideline
• Review outward correspondence that drafted by the subordinates
• Handle inquiries and complaints from agents and clients
• Conduct regular quality assurance program to uplift the claims skills of subordinates
• Conduct training to subordinate and recommend authority limit to those trained staff
• Appraise the job performance of the staff
• Assist in compiling regular management report

 Requirements:

• Degree Holder
• At least 6 years’ solid experience in claims management in life insurance company,
• Sound knowledge of insurance product and the operations of an insurance company
• Excellent communication, presentation and interpersonal skills
• Good command of English and Chinese
• PC literate in Word, Excel, PowerPoint and Chinese word-processing
• Proactive, self-motivated and result-oriented

We offer attractive fringe benefits, including 5-day work week, group medical & life insurance,and career prospect to the right candidates. Write to us with your resume, expected salary and contact phone numbers to: Human Resources Department, FTLife Insurance Company Limited, 15/F NEO, 123 Hoi Bun Road, Kwun Tong, Kowloon or fax to 2836-5365 or click Apply Now.

Please visit our Website at www.ftlife.com.hk for Company information.

Information provided will be treated in strict confidence and only be used for recruitment related purposes. All personal data of unsuccessful candidates will be destroyed within 2 years after completion of the recruitment exercise. (Only short-listed candidates will be notified)