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Assistant Customer Services Manager / Customer Services Manager (Logistics)

World-Link Logistics (Asia) Holding Limited

  • Company Industries:Freight Forwarding/Delivery/Shipping

Job Information

  • Post Date:2020-04-04
  • Career Level:Senior
  • Location:Not Specified
  • Yr(s) of Exp:5 years
  • Qualification:Degree
  • Salary:Salary negotiable
  • Employment Type:Full Time
  • Job Function:Supply Chain

Job Description

Responsibilities:

  • To lead a team to process delivery orders daily, prepare picking lists and delivery notes, verify cargo in out and prepare related documents.
  • To maintain accurate records in system.
  • To coordinate daily operation between various departments, ensure customer satisfaction of service quality.
  • To handle customers’ inquiries and suggest appropriate responses.
  • To evaluate and drive improvement of business process.
  • To handle other function and ad-hoc projects assigned by management.

 Requirements:

  • Degree holder with 5 years or above experience in logistics operation, in which at least 2 years in management roles.
  • Proficient in computer knowledge, such as advanced Excel functions and ERP systems.
  • A good team player with sound communication and problem-solving skills.
  • Good command of English and Chinese including Mandarin.
  • Willing to work overtime as required.
  • Immediate availability is highly preferred.

Location: Tsuen Wan 

Working hours: 5.5 days (Alternate Saturday) 

Benefits: 12 days annual leave, pay sick leave, paternity leave, performance bonus, medical insurance, bank holiday, education allowance 

(Data collected will be used for recruitment purpose only.)

Company Info

World-Link Logistics (Asia) Holding Limited (Main Board Listing Stock Code: 6083) is a Third Party Logistics Service Provider with strong experience and knowledge in local logistic industry.  We are the exclusive distribution center for one of reputed FMCG multinational company over 20 years in Hong Kong. Currently, we are serving over 1,000 delivery points in Hong Kong for daily replenishment of merchandise.  We have workforce of over 330 personnel with professional training, over 400,000 square-feet of storage space, self-owned trucks enabling us to have the capacity to serve logistics projects of every size. Please visit our website for more information (www.world-linkasia.com).

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