Our client is a renowned bank, to cope with their business expansion, they are currently hiring a Head of Remittance & Treasury Settlement to join their Operations team.

RESPONSIBILITIES:

• Manage all aspects of remittance and treasury settlement functions encompassing inward and outward remittance, settlement operations for various treasury products both locally and overseas;
• Liaise with business, marketing, control and risk units for new product development and product enhancements, such as cash management and remittance products and services for both retail and corporate customers;
• Manage process improvement projects to streamline workflows and procedures e.g. straight through processing, digital banking;
• Manage system changes involving design, testing and implementation e.g. cash management systems, treasury system;
• Exercise controls to comply with internal and HKMA requirements e.g. AML;
• Act as Remittance Product Manager and work with business and marketing teams to design and develop competitive products and services;
• Manage treasury settlement operations for treasury products e.g. bonds, futures;
• Exercise operational controls over front office treasury activities;
• Liaise with regulators, auditors and compliance staff on latest regulatory, control and compliance requirements;
• Manage customer services for timely and accurate execution of transactions, preparation of customer statements and advices;
• Manage enquiries from over the counter customers and branch staff on remittance transactions;
• Manage and liaise with offshore processing hub for service quality monitoring and issue resolution;
• Review and revise Service Level Agreements (SLAs) to deliver excellent services to internal & external customers; and
• Promote and practice LIFRR.

REQUIREMENTS:

• University degree / Higher Diploma in Business Administration;
• Strong knowledge of all aspects of local and overseas remittance, treasury settlement operations and practices;
• Strong people management and communications skills;
• Sound knowledge of bank operations with at least 15 years in remittance and treasury settlement operations, with at least 5 years at senior manager / supervisor level;
• In-depth knowledge of international treasury and funds settlement practices as well as local practices e.g. RTGS, Swift, HKMA operations;
• Good knowledge of AML requirements applicable to remittance operations;
• Strong personal integrity and control mind set;
• Strong service quality, control and process improvement skills;
• Leadership quality on process, people and service excellence;
• Excellent communications and presentation skills at all levels of the organization up to chief executive and board level; and
• Excellent written and communication skills in both English and Chinese.

If you are interested in finding out more about this career opportunity, please email your resume to resume(at)ariaglobal.net or please call (852) 3562 8464 for more details.

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