客戶服務顧問 Customer Service Officer (Inbound) Non Sale $18K-28K (Bank or Insurance)
PI Business Consulting Limited
- Company Industries:Human Resources Management/Consultancy
Job Information
- Post Date:2020-04-04
- Career Level:Entry Level
- Location:Not Specified
- Yr(s) of Exp:1 years
- Qualification:Matriculated
- Salary:Salary provided
- Employment Type:Full Time
- Job Function:http://www.hk-piconsulting.com
Job Description
Our Client are famous pension service / financial providers / retail banking in Hong Kong, is now looking for suitable candidates who are eager to develop his/her career in this fast-growing industry.
Responsibilities:
- Deliver efficient and quality customer service by handling of customer enquiries/instructions
- Achieve the service standard and objectives set by Management. Service standard and objectives will be varied according to different product type and campaign.
- Handle and follow up customer’s complaint.
- Handle customer’s enquiry via different channels e.g. over phones, Internet, mail in
Requirements:
- Good command of English and Chinese
- Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
- Minimum 1 years of relevant experience; with exposure to call center operations & knowledge of life insurance products an advantage
- Passes in the Insurance Intermediaries Qualifying Examinations (IIQE) Paper 1, 2 and 3 an advantage
- Strong customer service orientation, with good communication and problem solving skills
Other Details:
Compensation Package: Basic salary x12, Year-end bonus, Annual leaves, Medical benefits
Company Info
PI Business Consulting Limited is a consultancy firm established and managed by seasoned Human Resources professionals. We specialize in search and selection of executives for the Banking and Finance, and Insurance Industry.
General Line: 2121 2580
Fax: 2121 2500
Website: www.piexsearch.com
Address: Unit 1210, 12/F, Inter-Continental Plaza, 94 Granville Road, Tsim Sha Tsui, Hong Kong
Employment Agency Licence Number 67206
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