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Ticketing & Reservation Officer / Supervisor (Airline / Hotel - Many Positions)

Ebro Executive Search Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2020-04-04
  • Career Level:Entry Level
  • Location:Not Specified
  • Yr(s) of Exp:1 years
  • Qualification:School Certificate
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Tourism / Travel Agency

Job Description

The Job

  • Clients: The Ticketing & Reservation Office of 1) 5-Star Hotel Group, 2) Premium Airline and 3) Travel Agency providing worldwide traveling, hostel packages and related touring services.
  • Position: Ticketing & Reservation Officer / Supervisor
  • Responsibilities: Answer inbound call and handle customer's inquiries on flight schedule, flight ticket booking, Room reservation, Fare quotation, etc. NO selling required
  • $15-25K. 5 day work. Performance bonus and incentive. $2-3K night shift allowance

 

Requirements

  • Form 5 or above
  • Relevant experience in customer services
    • Supervisor - 5 years or above
    • Officer - 1 year or above
  • For Supervisor position, relevant team supervision experience gained from call center is required
  • Good phone manner and customer service skills
  • Fluent spoken Chinese and English.
  • Fluent speaker of a third language (Japanese / Korean) will be an advantage
  • Candidate without previous experience but with strong interest in CS industry will also be considered

 

Company Info

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to [email protected]

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