Job Summary

As an experienced Agile Coach, you will be responsible for leading and supporting the Agile related initiatives to enable the organization’s new way of working through coaching and other change management activities for the adoption of Agile across the Group as well as other business units.

Responsibilities

• Enable the organization’s new way of working through hands on coaching of pilot and project teams in adopting the Agile mindset, principles and practices in delivery of digital and innovation initiatives and projects 
• Support to establish and implement the Agile operating model principles, terminology, practices and governance to be used across the organization
• Develop and deliver various engaging Agile workshops to both technology and business parties at project, team and organizational levels
• Lead and coach Agile teams on adopting the Scrum framework, Agile practices and tools to improve team efficiency and effectiveness in this new way of working
• Put on a Scrum Master hat when necessary and support in delivering new Agile pilot and projects
• Promote and embed a culture of innovation, change and continuous improvement within each team and across the organization
• Provide ongoing training and mentoring to upskill team members with practices to enhance their Agile maturity
• Monitor progress and performance at the team and individual level to identify opportunities for improvement and leverage as well as identify talents to potentially become an Agile Coach
• Identify and raise challenges and obstacles, from both process and people side of change perspectives, and collaborate with team members and/or the team head to resolve them
• Drive adoption using change management practices and activities with ongoing maturity assessment for continuous improvement
• Support to increase the internal capability and build Agile community for scalability and sustainability
• Participate in the Agile community to share best practices and new ways of working
• Collaborate with the Agile community to recommend, assess, and establish practices and principles for Agile at scale
• Provide continuous feedback on the Agile operating model and practices from both prior experience and observations from ongoing implementation and coaching experience

Requirement

• You are a strong change agent and can influence mindset and behaviors, including those of senior leaders
• You are a self-starter, with the ability to ideate, plan, and execute Agile related initiatives to support new ways of working

• You are passionate about agile, innovation and change and are excited to promote and embed them across the organization
• You love coaching people to embrace change and new ways of working
• You are intellectually curious and love learning new skills and capabilities
• You have a strong knowledge in agile ways of working including values, principles, practices and tools
• You have proven experience in coaching teams within digital and innovation environment through the adoption of agile practices and driving or supporting agile transformation programs in large organization
• You are courageous and comfortable coaching and challenging agile teams and senior leaders
• You have relevant Agile advanced certifications and ideally with change management certification
• Bachelor’s degree in information technology, psychology, business administration or similar field
• Insurance or financial services industry experience ideal but not a must