Responsibilities:

• Assist the Manager in developing and implementing various training initiatives to enhance the service standard
• Responsible for developing, organizing and delivering training programs to frontline staff
• Evaluate the training effectiveness and conduct follow-up activities
• E-learning program design and production 
• Provide administrative support on training

Requirements:

• University graduate with 2-3 years or above training experience, preferably gained from property management or hospitality industries
• Strong knowledge in customer service and leadership training
• Good presentation and facilitation skills
• Familiar with Articulate 360 storyline is preferable
• Good command of both written and spoken English and Chinese, proficiency in Putonghua is highly preferable
• Be a team player with good interpersonal and project management skills
• Travelling to Mainland China will be required
• Candidates with less experience will be considered as Assistant Training Specialist

We offer competitive remuneration package that commensurate with experience and qualifications. Interested parties are invited to send full resume stating contact telephone number, date available, present and expected salary to our recruitment email address.

(Personal data provided will be used strictly in accordance with the Company's personal data policy which is available upon request.)