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Merchant Support Officer

EFT Payments (Asia) Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2020-04-05
  • Career Level:Not Specified
  • Location:Not Specified
  • Qualification:Not Specified
  • Salary:Salary negotiable
  • Employment Type:Full Time, Permanent
  • Job Function:Sales Administration

Job Description

Job Responsibilities:

  • Perform data verification work for merchant onboarding processing
  • Prepare various monthly summary reports
  • Handle customer inquiries on payment issues by phone and email
  • Prepare and perform User Acceptance Test (UAT) cases on merchant site
  • Perform merchant site visit for POP materials and provide payment service training to merchants occasionally
  • Provide general clerical and administrative support to the team

 

Job Requirements:

  • Diploma or above, 2 years of working experience with knowledge of system enhancement requirement analysis and testing cases preparation is preferred
  • Good command of written and spoken English and Chinese
  • Excellent interpersonal skill, proactive, detail minded and good time management
  • Proficiency in MS Office application
  • Fresh graduate will also be considered

 

We offer 5-day work, good career prospects and attractive remuneration package to the right candidates.  Interested parties, please apply with full resume, present and expected salary, by clicking “APPLY NOW”. 

 

Information provided will be treated in strict confidence and only be used for consideration of your application for recruitment purpose only. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request. Information of unsuccessful candidates will be destroyed within 12 months.

Company Info

eft Payments (Asia) Limited is a leading e-Payment services provider in Hong Kong. Established in Dec 2013, eftPay provides one-stop electronic payment services including merchant acquiring services, POS systems integration, technical support, payment gateway services, transaction reporting and settlement reconciliation.
 
eftPay is currently serving over 15,000 shops across a wide range of industries. Our customer bases include leading companies in the following sectors: electronics and electrical appliances, cosmetics and skincare, apparels, food and beverage, hotels, theme parks, conveniences stores, and more, and we are still expanding.
 
Over the past few years, eftPay has achieved outstanding results in a range of events, projects and new product development. eftPay was the designated service provider of numerous significant events.

Become one of our team. We seek individuals with high potential to help us expand our business and strengthen our operations.

Apply
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