Key Responsibilities:

• Acquirer/Merchant Risk Assessment & Onboarding: Ability to gather relevant information to assess the risk level imposed by acquirer/merchant to AlipayHK, and ensure the fulfillment of due diligence when onboarding acquirers/merchants
• Ongoing Portfolio Management & Monitoring – Monitor & analyze key risk KPI and its business impact and respond to risk and fraud conditions
• Case Review & investigation: Review & follow up on suspicious cases with internal teams to develop appropriate risk mitigation strategies
• Operation Process & enhancement: Collaborate closely with the business development and merchant services team to ensure policy are executed;
• Analytics: Analytic support on abnormal trends and assist in identifying new fraud/cybercrime threats to AlipayHK
• Reporting : Prepare reports, briefings and regular updates
• Complete fraud reviews accurately and in a timely manner and determine if transactions are fraudulent and complete the corresponding actions, for example chargeback
• Communication: Managing relationships with key stakeholders from business partners, internal risk team, outsourcing partner to drive implementation and meet the risk standard

 Job Requirements:

• Bachelor’s degree or above in Statistics, Mathematics, Engineering, Actuarial Sciences or other quantitative discipline or equivalent work experience.
• 3+ years of experience in Analytics, Risk management, Data science, preferably in fraud risk at a Payments, bank, card association or E-Commerce company.
• Strong learning and logical thinking ability, strong data analytics and project management skill; relevant experience in SQL/ Modelling is preferred
• Problem-solving, positive and constructive attitude is a must
• Organized with attention to details to identify potential risks and ability to work independently and ability to formulate standardize solution
• Knowledge with card scheme and experience in merchant policy is preferred
• Strong Communication Skills to communicate points of view on complex and challenging topics professionally with supporting rationale to cross-functional stakeholders with clarity and discretion
• Language: Fluent in English, Cantonese and Mandarin
• The position is based in Hong Kong and may require some travel to China