APAC Operations Manager
Payoneer Hong Kong Limited
- Company Industries:Financial Services
Job Information
- Post Date:2020-04-05
- Career Level:Senior
- Location:Not Specified
- Yr(s) of Exp:6 years
- Qualification:Degree
- Salary:Salary provided
- Employment Type:Full Time, Permanent
- Job Function:Financial Services
Job Description
Your Career Choice at Payoneer
APAC Operations Manager
Build Your Career | Have Fun | Make a Difference
If you’re the kind of person that loves to get things done, collaborate with colleagues all over the world and is interested in joining a fast-growing global company that is trusted by the world’s top digital brands and truly cares for its customers, join us at Payoneer!
Our ideal candidate:
Are you an energetic, motivated self-starter who is able to learn quickly in a fast-paced environment? Are you a passionate, committed professional with a keen sense of people, high intellectual curiosity, strong work ethic and accountability? Is this you?
- Single senior management point of contact for Ops function - Customer Approval Department (CAD), Payment Approval Department (PAD) and Global Bank Transfer Department (GBT)
- Establish operational framework and guidelines on managed operations related policies for the efficient functioning and collaboration between CAD, PAD and GBT
- Drives continuous improvement through training initiatives and process improvements
- Assist to oversee the procedures and process, including the writing, updating, distribution, and re-engineering of all documentation
- Lead and ensure the successful deployment (flows and systems) of projects and implementation for the region.
- Accountable as a Line of Defense (LOD) Process Owner (PO) for managed functional areas and appropriate Risk controls, identification, mitigation and reporting metrics
- Ensure the localization of the Ops platform to meet local counties needs, e.g. China Region, North Asia, SEA, India, South Asia and Australia
- Provide leadership and mentorship to the managed functions team leaders.
- Manage each managed function’s daily performance and execution.
- Manage resources planning and participate in recruitment process
- Manage each function’s well-being and engagement along with their life cycle, support by HRBP.
- Localize, align and synchronize across and with OPS functions in Israel
We’re looking for
- Motivated self-starter who is able to learn quickly in a fast-paced environment
- Passionate and committed professional with excellent interpersonal skills
- Strong work ethic and accountability
- Great team player who cares and willing to help other colleagues
- Positive person who can turn challenges into opportunities
Have you accomplished this kind of qualification?
- University degree in Business Management, Information Management, or related disciplines, candidates with multi-disciplines a plus
- Minimal 7 years of working experience relating to data & analytics
- Excellent in English - MUST
- Excellent Chinese and other language skills is a plus
- Excellent internal communication skills
- Strong influencing skills internally & externally
- Solid organizational skills including attention to detail and multitasking skills
- Strong working knowledge of Microsoft Office
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Able to work in HK with valid visa such as dependent / IANG visa or Permanent Resident in HK, we can also provide visa sponsorship if required.
- Service-oriented mind, pleasant, and verbal
- Able to work under pressure with time constraint
- Project Management Professional (PMP) / PRINCE II certification is a plus
Check us out!
Ever wondered whether that perfect combination really exists? You know, the job we always dream where we develop professionally and enjoy a fun workplace surrounded by passionate people, at a company that is really changing the world?
Payoneer empowers entrepreneurs and businesses anywhere in the world – from Cairo to California, Buenos Aires to Bangalore and Tel Aviv to Tokyo – to expand beyond their borders and grow successful, sustainable businesses. With millions of customers in over 200 countries worldwide, Payoneer connects anyone, regardless of their location or socio-economic background, with opportunities to trade globally.
This is what we value :)
- A humble, caring professional who puts your customers and colleagues first
- Always striving for excellence in everything you do
- Super focused on getting things done, finding a way when others only see the challenges
- A passionate person who wants to get wholeheartedly behind the mission
- Someone who strives for excellence, always searching for a way to be better
- A team player who understands that collaboration is the key to success
Company Info
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