Key Duties & Responsibilities:

• Offer multiple solutions, platforms and services to self-trading customers
• Provide exceptional support to existing user base including market commentary and trading education in a timely manner
• Develop and maintain FX & CFD product and trade execution knowledge
• Liaise with local and international sales / support teams, middle office and back office teams
• Basic salary + discretionary quarterly performance bonus

Critical Knowledge, Skills, Experience & Requirements:

• Degree in Economics / Finance / Business Admin is preferred.
• Fluent in any Malay Bahasa, Mandarin and English is a must.
• Strong MS Office skills with familiarity of Salesforce software preferred
• A strong passion, interest and knowledge of global financial markets
• Highly energetic and quick learning skills
• Proven ability to manage time and information efficiently and effectively
• Resourcefulness and self-reliance in identifying and solving problems
• Previous sales, tele-marketing and service oriented experience is a plus
• A team player with strong organizational skills and proactively collaborate with the Financial Services Team to manage time, resources, volume, and customer feedback
• Fresh graduates / no experience in Finance industry are also welcome, formal on-the-job training will be provided
• Final year students if able to work at least 16 hours per week will consider as Financial Services Intern.  Good performance during the internship will have chance to consider as a full-time employee in future.

FXCM Serving Community & Employer of Choice

We are dedicated to serving the Community by awarded the “Caring Company Logo” for 2017 to 2020 and fostering a Work Hard Play Hard, Friendly Working Culture being a Participation Organization of Work Life Balance (WLB) for 2017/2018.       We are an Equal Opportunity Employer and welcome applications from all walk of life and nationalities with the required skill and experiences. 

Leading Remuneration & Supportive Package:

Career Development / In-house and on the job training / Comprehensive Medical Coverage / Life Insurance / Discretionary Bonus /  Employee Referral Bonus Program / Team Building Internal Lunches / Monthly Birthday Staff Party / Annual Party / Complimentary Weekly Fruit / Work from Home arrangement / Choice of MPF Providers

Work-Life Balance:

5 day Work Week / 20 days to 25 days Annual Leave / 12 to 16 weeks Full Paid Maternity Leave / 4 weeks Full Paid Paternity Leave / 5 days Marriage Leave / Serve for Community Events. 

If you are ready for a new challenge in your career, please send your detailed resume, cover letter with current and expected salary and availability via selecting "APPLY NOW" below.

Please visit our Website: http://www.fxcm.com for reference.Information provided will be treated in strict confidence and only be used for recruitment-related purposes.