Desktop support engineer (3 months contract)
UST Global (Hong Kong) Private Company Limited
- Company Industries：Information Technology
Job Information
- Post Date：2020-04-05
- Career Level：Entry Level
- Location：Not Specified
- Qualification：(N/A)
- Salary：Salary provided
- Employment Type：Contract
- Job Function：Network & System
Job Description
UST Global is a private high growth organization headquartered in Orange County California and is a leading provider of Advanced
Computing and Digital Services for Global 1000 companies worldwide. Our next- generation digital consultancy is the ideal place for you to grow your career. Are you up for the challenge? Read on!
Job Duties:
- To provide 1st and 2nd desktop support; answering support queries
- To take ownership of user problems and be proactive when dealing with user issues
- To log all calls on the call logging system
- Respond to enquiries from staff and help them resolve any hardware or software problems
- Maintain a log of any software or hardware problems detected
- Support users in the use of Computer equipment by providing necessary training and advice
- Administer Hardware maintenance for all desktop IT equipment
- Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges
- To allocate more complex support issues to the IT Manager
UST-Global is an Equal Opportunity Employer
Company Info
UST Global is an American multinational provider of Digital, IT services and solutions, headquartered in United States. We have offices in USA, India, Mexico, UK, Malaysia, Philippines, Singapore, Spain and Poland.
Specialized in Healthcare, Retail & Consumer Goods, Banking & Financial Services, Telecom, Media & Technology, Insurance, Transportation & Logistics and Manufacturing & Utilities, UST Global (Hong Kong) is also one of the appointed IT Solution provider of Hong Kong Government,
We are currently looking for high caliber to join our projects.
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