Network Technicia
Amazon Web Services Hong Kong Limited
- Company Industries:Information Technology
Job Information
- Post Date:2020-04-05
- Career Level:Entry Level
- Location:Not Specified
- Qualification:Non-Degree Tertiary
- Salary:Salary negotiable
- Employment Type:Full Time
- Job Function:Network & System
Job Description
We are looking to hire a highly motivated, best-in-class Network Technician to join our growing team within infrastructure operations. The candidate will work with minimum supervision in a dynamic environment to drive the stability and sustainability of
our next-generation networks and to develop innovative ways to automate and scale our network as we expand.
The position responsibilities will include scaling support of several data center locations and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers and external vendors to
facilitate smooth project execution as directed by Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting
skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative
environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think
proactively and innovatively.
Basic Qualifications
- Deliver simple, sustainable and repeatable solutions and processes.
- Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of new designs and products.
- TCP/IP networking knowledge
- Broad understanding of infrastructure technologies
- Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
- Experience with cabling infrastructure best practices and methodologies.
- Familiarity with common networking terms.
- Manage work and priorities through ticketing system and workflow
- Collaborate with various stakeholders to remove project obstacles
- Up to 20% travel may be required
- Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction
- Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords.
- Complete customer requests via Remedy trouble ticketing system
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
Preferred Qualifications
- Excellent analytical skills
- Familiarity with major Internet routing protocols, BGP, OSPF.
- Ethernet and IP networking knowledge and experience in the application of IP protocols.
- Substantial background in large-scale datacenter network implementations and support.
- Experience working in virtualized enterprise-networking environments
- Knowledge or awareness of IT best practice frameworks (ITIL, COBIT) and Operational Excellence concepts or methodologies is a plus
Other Qualifications & Responsibilities
- Experience dealing with customers during problem resolution and operating efficiently under pressure.
- Effective prioritization and time management.
Company Info
Amazon Web Services (AWS) is a dynamic, growing business unit of Amazon. Since early 2006, Amazon Web Services has provided companies of all sizes with an infrastructure platform in the cloud. Using AWS, companies can requisition compute power, storage,
and other services—gaining access to a global computing infrastructure that is the backbone of Amazon’s multi-billion dollar retail business. At AWS, we’re committed to providing developers and their companies with the tools and services they need to be successful.
Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. Check out some of our
customer use cases to see how our customers use AWS and imagine how you can impact the future of cloud computing as an AWS teammate. Here at AWS, you’ll experience unparalleled ownership and impact on our products, and be empowered to innovate and deliver.
Come build the future with AWS!
Please visit our website to know more: https://aws.amazon.com/cn
Amazon Career Portal: https://www.amazon.jobs/
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