Responsibilities:-

• Provide Technical Support services including: Data Centre operations and service provisioning
• Handling the Data Rack setup & customer cross-connections
• Perform Smart Hands of customer request and tape backup Services
• Incident handling and escalation to upper tier
• Delivery of operation report, and customer service report
• Ensure SLA achievement and meet with client regularly
• Exhibit quality workmanship on all work
• 一般通訊機樓管理, 編寫報告, 技術支援

Requirements:-

• Diploma holder or above of Engineering, Computer Science or related discipline
• Experience in site maintenance in data center provider or telecommunication industry preferred
• Good command of spoken and written English and Chinese
• 24x7 shift duty and emergency scheduling of work is required
• 良好中英文會話能力, 懂中英文閱讀及書寫
• 具工程文憑及電訊經驗優先
• 需輪班工作

Benefits:

• 5-day work
• 11-day annual leave
• Out-patient medical & hospital benefit
• Self-study training course fee subsidy
• Performance bonus
• Shift allowance
• Attendance gratuity