Customer Services Officer (CS) / Customer Care Associate - Insurance Call Center (17– 22k) (No OT)
Recruit Logic Limited
- Company Industries：Human Resources Management/Consultancy
Job Information
- Post Date：2020-04-05
- Career Level：Entry Level
- Location：Not Specified
- Yr(s) of Exp：2 years
- Qualification：Non-Degree Tertiary
- Salary：HK$17,000 - 25,000 /month (negotiable)
- Employment Type：Full Time, Permanent
- Job Function：Insurance Agent / Broker
Job Description
The client is a respected Insurance Group, is now seeking for few new headcounts as Customer Services Officer / Customer Care Assoicate - Insurance (CS / Customer Care / Call Center / Hotline - inbound [Non-sales])(17– 22k) to join their growing team.
Responsibilities:
- Handle general email inquiries and phone calls timely and tactfully
- Provide good customer services to clients face to face – client services
- Perform claims registration and insurance enquiry over the phone
- Feedback customers’ comments to superior for service improvement
- Make suggestions for improving customer satisfaction
- Perform ad-hoc task as required by supervisor
Requirements:
- Diploma/ Degree in Business, Finance, Marketing and/or Insurance Studies
- At least 2 years working experience in Customer Service, Hotline or Call Center environement, preferably in Life insurance or banking industry
- Certified Insurance Agent licensing (IIQE Paper 1 , 2, 3, 5) is preferred
- Good communication and complaint handling skill with good command in spoken and written English and Chinese
If you would like to apply for this Customer Services Officer – Insurance Call Center (CS / Customer Care / Call Center / Hotline - inbound [Non-sales])(17– 22k) role or find out more, please or send your resume to arthurwong(at)recruitlogichk.com quoting the reference: 156776
Company Info
Recruit Logic is a trusted recruitment partner of leading global organizations with consultancy needed in IT Recruitment, General Recruitment, Executive Search, Talent Management and Career Advisory across APAC.
Our hiring is truly end to end – from analyzing, selection, technical assessment to on-boarding and engagement. Our consultants are experts within both the fields of permanent and contract positions, and are fully flexible to cater to both client and candidate needs.
We are professional in working with talents and advise them in making the right career move.
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