H&H Group strives to become a global leader in advance baby and adult nutrition care, with our portfolio of premium brands including Swisse Wellness, Biostime, Dodie, Aurelia, Healthy Times and Good Gout.  Our family of products include premium probiotic supplements for children, infant formulas and dried baby food products, baby care products, and other nutrition and care products for adults.

We have established market positions in more than 12 countries in Asia-Pacific, Europe, North America and Oceania with more than 2,800 employees working across the globe.  The future of H&H is very exciting as we continue to expand our premium, proven and aspirational brands to new markets and consumers in all life stages.  We are proud of our origins and remain true to our heritage while shaping the future of generational wellness, all in the relentless pursuit of making people healthier and happier.

Role Overview

A leading role of driving transformation and create experiences in every consumer touchpoint across different brands within the group. Obsessed in consumer journey, media & data analytics and coming up with new ways in more effectively engaging and delighting our consumer both online & offline.

The business is striving to achieve stronger connections with consumers, shoppers and experts through digital media. The opportunity on digital media is pronounced with millions of consumers using mobile phones, tablets and other devices. This role exists to accelerate the execution of digital strategies and plans for Swisse Beauty and Wellness globally and build digital transformation capabilities across the organization.

Making our consumer healthier and happier!

Key Responsibilities

• Responsible of touchpoint strategy, Martech innovation and platform partnerships while working closely with global category leader “For Him & Her” in driving Swisse Beauty and Wellness consumer engagement strategy.
• Develop Consumer Engagement touchpoint activation strategy especially digital activation Strategy and lead its implementation across multiple countries, focusing on 3 priorities. 1. Search + Website 2. Social 3. Video.
• Be part of the transformation task force and driving better consumer experience.
• Test pilot 1-2 consumer digital innovation trials (e.g. personalized AI app / skin diagnostics) with lead markets.
• Co-work with Consumer market insights team to define the overall consumer data architecture within the company and drive initiatives that can enhance and optimise both the experience and investments.
• Be the forth front of Martech and prioritise trials in view of scaling successful projects globally.
• Managing budget and prioritising projects based on the business needs and future strategic growth.
• Collaborating with other key markets to ensure all deliverables aligned with their business needs.
• Sets and influences country/regional/global direction on consumer touchpoint and digital strategies.
• Supports development and execution of consumer engagement touchpoints and digital plans by brand/country.
• Raise organisation awareness on latest trends of consumer engagement by deliver frequent communications or best practice sharing.
• Build digital capability within marketing team through roll out of new digital modules, leveraging digital agencies, suppliers and through embedded expert resource.
• Drive Consumer Engagement Touchpoint and Digital A&P spends across countries & categories.
• Track digital KPIs and share best practices with Local Markets globally.

Skills & Attributes

• Digital Savvy, Consumer-centric mindset, knowing design thinking is a big plus.
• Ability to thrive in an entrepreneurial, fast-paced innovative environment.
• Expert in analytical skills.
• Budget management.
• Excellent written and verbal communication skills.
• Excellent organisational and prioritisation skills.
• Excellent cross-functional team and key stakeholder management.
• Strong negotiation skills.
• The role is expected to develop a deep understanding of consumer engagement touchpoints and digital requirements across countries, each with a unique cultural identity and spread across the economic strata. Subsequently, all strategy and communication needs to cater to this complexity.

What you will need

We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting and ambitious results.

The rewards of working for H&H Group are great, and so are the demands.  An extraordinary career calls for more than ordinary effort; in joining us you will be driven to combine your passion and skills to positively influence the health and happiness of others.

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• Degree in Marketing, Business Administration or any relevant academic qualification.
• 7-8 years of experience in creative/media agency and/or digital marketing roles with FMCG/FMCH background.
• Understanding of the health sector, wellness and beauty industry.
• Concrete experience in digital media is a must.
• Experience in working at either Global & regional level preferred, exposure in China ecosystem is a big plus.
• Demonstrated track record in multi-functional, multi-stakeholder engagement and alignment.
• Culturally aware and demonstrate ability to flex personal style to different cultural context.
• Excellent command of English & Mandarin.

Job Offer:

• Dynamic & multicultural environment with teamwork culture
• Co-working spaces with coffee, fresh fruits & snacks
• Onsite Yoga Classes & Gym Room
• Product allowance

How to Apply:

As we continue our journey towards becoming a global leader in health and wellness, we want passionate, curious and courageous people join our #OneBigTeam.

If you have what it takes, please apply with full resume by stating the latest salary, expected salary and available date and a member of our Talent Team will be in touch over the coming weeks.

To learn more about H&H Group, please visit our website at http://www.hh.global.

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