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Manager, Medical Information (12 months)

Gilead Sciences Hong Kong Limited

  • Company Industries:Medical/Pharmaceutical

Job Information

  • Post Date:2020-04-06
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:3 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Contract, Full Time
  • Job Function:Pharmaceutical

Job Description

Specific Job Requirements

This position functions as a health care responder to medical inquiries from healthcare professionals, consumers, and employees in Asia region. Medical information is provided in a timely manner using corporate documents and up-to-date literature support. Routine responsibilities will include:

 

  •        Utilizing a database of Standard Response Documents created by our Medical Director teams in response to inquires
  •        Adapting global Standard Response Documents for local usage and creating local response documents as needed
  •        Providing written or verbal responses to healthcare professionals, consumers, and employees requesting medical/product information regarding Gilead’s products
  •        Maintaining a record of all information dissemination via the global medical information database
  •        Recognizing, obtaining pertinent data on, and accurately transmitting any reported adverse events or product complaints to the appropriate internal departments in a timely manner

 

  •        Manning medical information booths at local conferences, as needed

 

  •        Monitoring call centre service to ensure alignment with company procedures and quality of service

 

  •        Supporting operations of medical information in Asia region, including development of departmental metrics, and policies and procedures (guidelines and SOPs), preparation of audit and inspections.

 

As a member of the medical information team, this position will participate in the delivery of medical information on both marketed products and those in clinical development; and the initial collection of adverse event reports and product complaints.

 

Additionally, the position may be responsible for training of staff if necessary. Knowledge and appreciation of all applicable regulatory and legal requirements for Medical Affairs activities is essential, as is accountability for serving as a role model for others in line with Gilead’s Core Values.

 

Knowledge/Skills

Strong proficiency in English and Chinese with excellent verbal and written communications skills, as well as excellent customer service skills are required. Fluency in Mandarin is a must. Must have a broad knowledge and understanding of products and diseases that allow for independent provision of complex information that is accurate and meets all regulatory requirements. Thorough grounding in clinical pharmacotherapy is essential. Must be able to develop and maintain good working relationships with internal departments and external contacts.

 

Specific Education and Experience Requirements

Typically requires a Pharmacy degree, or advanced degree in pharmacology or other related fields. Prior Drug Information or pharmaceutical industry experience preferred, but not required.

Company Info

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammatory diseases.

Overview

Together we deliver life-saving therapies to patients in need. With the commitment and drive you bring to the workplace every day, you will be part of a team that is changing the world and helping millions of people live healthier, more fulfilling lives. Our worldwide staff of more than 9,000 people is a close community where you can see the tangible results of your contributions, where every individual matters, and everyone has a chance to enhance their skills through ongoing development.

Working at Gilead provides you with plenty of opportunities for career advancement in a growing and agile environment while working with highly respected teams.

We would like to invite you to be a part of an organization that has helped millions of people around the world live healthier and more fulfilling lives.

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