Job Purpose

The Clinical Application Specialist position is responsible for training customers (Surgeons and Staff) on the approved utilization of Alcon products to ensure safe and appropriate use for optimal patient outcomes.

Job Responsibilities

• Provide technical and clinical training, education and ongoing clinical support to train surgeons and operating room staff on Alcon's Cataract and Refractive Surgical Device Products;
• Provide on-site and/or remote clinical application support to customers by providing scientific and technical information;
• Ensure successful implementation of all equipment and software upgrades at clinical sites for all relevant devices;
• Provide clear and accurate documentation of each site visit;
• Colloborate as appropriate with the Field Service team and Sales Reps to ensure clinical training is scheduled for new installations and needs for ongoing surgical support;
• Attend and support medical congresses, fellowships, conferences, exhibits, seminars, and wet-labs as requested by Clinical Applications Management.

Job Requirements

• Bachelor Degree
• Certified Ophthalmic Assistant / Technician
• Minimum of 2-4 years of clinical experience as a Technician in a surgical practice
• Fluency in English (oral & written) and Chinese
• Deep understanding of laser mechanics / engineering and technical elements of the devices
• Root cause analysis / problem solving skills
• Thorough understanding of medical device regulations
• Demonstrated communication skills (oral and written)
• Clear understanding of SOPs regarding interactions with Health Care Professionals
• Proven ability to function in a matrix organization

We offer 5-day work week, double pay, performance incentive, health and life insurance.  Remuneration package will be commensurate with qualifications and experience.  Interested parties please send your application with full resume together with your expected salary to Human Resources Department by clicking "APPLY NOW".