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CRM Manager (Beauty)


  • Company Industries:Human Resources Management / Consultancy

Job Information

  • Post Date:2020-04-06
  • Career Level:Middle
  • Location:Not Specified
  • Yr(s) of Exp:6 years
  • Qualification:Degree
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Marketing - Market Research

Job Description

My client is an international beauty brand and they are looking for an energetic caliber to join their team. 


  • Implement CRM initiatives
  • Design and develop customer journey, manage customer acquisition, retention, engagement and reactivation
  • Responsible for the loyalty program and VIP events
  • Prepare CRM report and analysis for business insight
  • Conduct regular analysis on market data
  • Conduct regular analysis on market data, member, stores etc.
  • Provide customer segmentation and details to drive CRM events and campaign
  • Manage member database and loyalty systems
  • Support WeChat account postings


Job requirements:

  • Bachelor's degree holder
  • Over 6 years' experience in CRM, preferable in beauty/retail industry
  • Good interpersonal and communication skills
  • Good command of written and spoken English and Chinese (Mandarin)
  • Candidate with less experience will be considered as Assistant Manager

Company Info

Williams (Hong Kong) Limited, a leading staffing services provider with over 40 years of experience in permanent recruitment, contract and temporary staffing, and court reporting services.


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