My client is an international beauty brand and they are looking for an energetic caliber to join their team. 

Responsibilities:

• Implement CRM initiatives
• Design and develop customer journey, manage customer acquisition, retention, engagement and reactivation
• Responsible for the loyalty program and VIP events
• Prepare CRM report and analysis for business insight
• Conduct regular analysis on market data
• Conduct regular analysis on market data, member, stores etc.
• Provide customer segmentation and details to drive CRM events and campaign
• Manage member database and loyalty systems
• Support WeChat account postings

Job requirements:

• Bachelor's degree holder
• Over 6 years' experience in CRM, preferable in beauty/retail industry
• Good interpersonal and communication skills
• Good command of written and spoken English and Chinese (Mandarin)
• Candidate with less experience will be considered as Assistant Manager