Responsibilities:

• Handle enquiries from clients and salespersons
• Perform call back to clients
• Facilitate in account opening (i.e. witness) and related documentation
• Handle complaint cases
• Analyze client services data/ enquiry
• Prepare and maintain sales and clients FAQ
• Participate in ad-hoc projects and other duties as required

Requirements:

• At least 3 years client facing experience such as call center officer or sales assistant in financial industry, brokerage house experience is a plus
• Passed Type 1 HKSI licensing examination for Securities & Futures Intermediaries
• Good command of spoken and written English, Cantonese and Mandarin
• Proficiency in MS Word and Chinese word processing
• Fast response, high EQ, having strong interpersonal and communication skills 

Interested candidates are invited to send a comprehensive resume stating current and expected salaries to Head of Human Resources, UOB Kay Hian (Hong Kong) Limited, 6/F Harcourt House, 39 Gloucester Road, Wan Chai, Hong Kong or by clicking below "Apply Now" button

Only shortlisted candidates will be notified