We invite high calibre to apply for this position. The Customer Service Representative will work for our Hong Kong Market who will assist the Operations Manager to deal with administration duties.

Responsibilities:

• Attend customer inquiries, requests and complaints in a professional and prompt manner
• To process orders and application forms timely and accurately
• To ensure the accuracy of the cash collection and settlement on the daily basis
• Collect feedback and suggestion from customers and escalate to the next level for continual improvement
• To coordinate with other departments to resolve customer problems
• To assist in order picking, shipping and stock count as and when is required
• Any other task assigned by immediate superior from time to time

Job Requirements:

• Secondary graduate or above
• Minimum 3 years solid customer service experience
• Team work, good communication and interpersonal skills
• Detail oriented and strong sense of responsibility
• Good English, Cantonese and Mandarin
• Immediately available is preferred