Job Responsibilities 

• Handle inbound calls, retrieve voicemails & make follow-up calls to customers
• Answer inquiries, resolve & escalate feedback appropriately
• Maintain accurate records on all orders, inquiries & customer feedback cases
  
  

Job Requirements 

• DSE or Diploma in business discipline
• At least 2 years' relevant experience in F&B / Hospitality will be advantage
• Mature thinking, well-organized and able to work independently
• Excellent communication and interpersonal skills
• Good command of written & spoken English and Chinese
• PC Knowledge in MS Excel, Word & Chinese Word Processing

*Candidate with more experience will be considered as Senior Customer Service Executive

We offer competitive salary package and career development opportunity.  Interested parties please send your updated resume with latest and expected salary, to [email protected] com or by clicking "APPLY NOW". 

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