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Customer Service Officer - Airline - HKD15-21K (Fresh Graduate Welcome)

David James Recruitment Limited

  • Company Industries:Human Resources Management/Consultancy

Job Information

  • Post Date:2020-04-06
  • Career Level:Entry Level
  • Location:Not Specified
  • Qualification:School Certificate
  • Salary:Salary provided
  • Employment Type:Full Time
  • Job Function:Tourism / Travel Agency

Job Description

Job Responsibilities

  • Handle members’ inquiries and solve problem via incoming telephone
  • Follow up and deal with members’ complaints
  • Provide outstanding customer service to members, including fare quotations and itinerary planning etc.
  • NO cold call and selling

Job Requirements

  • Good Command of both written and spoken English and Mandarin
  • Good communication and problem-solving skills
  • Knowledge of airline industry, product and services is an advantage
  • Extra incentive for good command of spoken Japanese or Korean
  • Candidates with more experience will be considered as a Team Lead
  • Fresh Graduates will also be considered
  • Immediately available is an advantage

Compensation and Benefits

  • Salary Range $15,000 - $21,000
  • 45 Working hours a week (On Shift)
  • 14 days paid Annual Leave
  • 5 days paid Sick Leave
  • Monthly Performance Incentive
  • Join in bonus
  • Non-Contributory Provident Fund
  • Medical Coverage
  • Comprehensive training system and excellent career development

Work Location

  • Tsuen Wan

Company Info

DJRecruit Asia Limited was founded on the principle that technology professionals in the Asia region need an industry specialist recruiter who understands their needs.  Our company is formed by a group of successful and experienced recruiters, most with at least five years in the industry.  Currently focusing on providing recruitment solutions to our clients in the Asia region, our aim is to be the leading brand in the market

ABOUT US

At DJRecruit Asia Limited, our consultants really do understand technology versus business, and how it all fits together. But more importantly, we make sure that we work hard to understand you and what you are looking for.  So not only can you expect to work with someone who really knows your market, we will also know how you fit in.

DJRecruit Asia Limited is currently based in Hong Kong, with a remit to expand into other major locations across Asia to service our clients. We offer services in retained and contingency search for permanent, interim management / contract and onsite staff, including recruitment solutions for large scale projects.

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