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Senior Manager, Customer Knowledge & Business Planning (Business Banking)

Bank of China (Hong Kong) Limited

  • Company Industries:Financial Services

Job Information

  • Post Date:2020-04-06
  • Career Level:Senior
  • Location:Not Specified
  • Yr(s) of Exp:10 years
  • Qualification:Degree
  • Salary:Posted on 17 Mar 2020
  • Employment Type:Full Time
  • Job Function:Business Development

Job Description

Job No.: 495785
Employment Type: Full time
Departments: Personal Banking and Wealth Management Department
Job Functions: Strategic Planning, Business Development, Project Management

Job Responsibilities:

  • Drive the development Annual P&L and Business Plan
  • Develop business strategy with in-depth market research , competitor benchmarking & ongoing customer portfolio study
  • Design & monitor business performance, financial KPIs and segment movement on customer and channel level
  • Analyze customer needs, develop actionable customer insights and enhance better portfolio understanding
  • Initiate, develop and implement new data applications including customer clustering, product propensity model, online browsing behavior, 3rd party data collaboration, triggering event to channels/ customers
  • Design mechanism to quantify effectiveness of online customer journey
  • Conduct management updates with regular & ad-hoc financial and business analysis in report, spreadsheet and presentation format
  • Work closely with Business Finance, Customer Intelligence, IT etc to drive the smoothen implementation of all data initiatives

Job Requirements:

  • Degree or above in Business Administration, Statistics  or related disciplines
  • At least 10 year experience in financial industry with proven experience and track record in business management, data analysis, research
  • Proven experience on business management, management updates, strategic planning, data mining will be an advantage
  • Proactive , innovative with strong strategic thinking capacity with the ability to translate concepts into business insights
  • Strong influential skills to promote collaboration and engagement with key stakeholders
  • Excellent presentation skills with good command of both spoken and written English and Chinese
  • Exposure in commercial banking business will be a plus
  • Less experienced candidate will be considered as Manager role

We offer competitive remuneration package and comprehensive fringe benefits including medical and life insurance, and different types of allowances to the right candidates. Interested parties, please submit your application by clicking Apply Now. For details, please visit our website http://www.bochk.com

Data collected would be used for recruitment purposes only. Applicants who do not hear from us within 8 weeks may consider their application unsuccessful and their data will be destroyed within 24 months of receipt.

Company Info

Join Bank of China (Hong Kong)! Be a dynamic member of our team.

  • We commit to excellence and professionalism
  • We value people

We offer challenging and rewarding careers that will further your personal development.

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