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Helpdesk Officer

BBPOS Merchant Services Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2020-04-06
  • Career Level:Not Specified
  • Location:Not Specified
  • Qualification:Not Specified
  • Salary:Salary provided
  • Employment Type:Full Time, Permanent
  • Job Function:Support

Job Description

JOB RESPONSIBITY:

  • Complete merchant on boarding process
  • Work with 3rd party suppliers to organise product deployment
  • Level 2 technical and operations support via telephone
  • Handle inquiries & customers compliant
  • Ad-hoc projects and tasks as required
  • Outdoor work is required
  • Need to work on shift (Sat, Sun or Public Holidays)

 

JOB REQUIREMENT:

  • IVE/High Diploma holder in Computer Science or Electronic Engineering or equivalent
  • Basic knowledge in computer networking
  • Experience in Helpdesk / Customer Services will be an advantage
  • Customer oriented mindset, and good telephone manner
  • Good verbal and written communication in English, Chinese and Mandarin
  • Independent and self-motivated character
  • Eager to learn and outgoing personality
  • Shift duty will be required

 

 

We offer career prospect, attractive remuneration, and benefits to the right candidate. To discuss this opportunity further, please send your full resume, present and expected salary to the HR Department  email. 

 

All information provided will be treated in strict confidence and used for recruitment purposes only.

Company Info

BBPOS is a Hong Kong-based electronic payment solution provider, and a pioneer and innovator in payment technology who created first dongle in the world. Rank number five in the world, BBPOS provides the best-in-class payment solution in over 50 countries for local and overseas banks, payment processors and merchants from different industries. In Hong Kong, BBPOS Merchant Services Limited has been working closely with POS/ECR solutions vendors to provide merchant-end payment solutions for different industries and business areas including exhibition, retail, food & beverage, hospitability, cinema and transportation.

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