The Job

• Establish High Level of Customer Satisfaction
• To lead the Account Servicing Team on daily internal sales operations
• Post-Sales administration support to sales team of HK
• Assist sales team on simple order closing
• Processing sales orders by following company procedures.
• Supporting the sales force with general operations to help reach the team’s objectives.
• Taking phone calls from customers and process simple orders.
• Communicating internally important feedback from customers.
• Dealing with and responding to high volumes of emails.

Requirement:

• Post-secondary educated with 1-2 years’ related working experience OR University degree in Business/Finance/Economics/ Marketing/Commerce or related disciplines
• High organisational skills and ability to manage a number of orders at the same time.
• Ability to prioritise own workload.
• Strong communication skills.
• Well versed in IT skills for example Microsoft Office Suite and CRM systems.
• An administrative or sales background.
• Must be detail oriented.
• Excellent communication skills
• Experienced  candidates with lower educational background will also be considered
• Candidate without team leader experience will be considered as Account Services Executive