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Quality Control Manager – User Manual

Impala Services Limited

  • Company Industries:Engineering - Others

Job Information

  • Post Date:2020-04-06
  • Career Level:Senior
  • Location:Not Specified
  • Qualification:Degree
  • Salary:Base salary + high commissio
  • Employment Type:Full Time, Permanent
  • Job Function:Translation

Job Description

Responsibilities:

  • Check user manuals for consumer products, mainly for European/US market
  • Ensure legal compliance as well as compliance with internal and customer-specific guidelines
  • Usability test and proofreading
  • Maintain and enhance guidelines and checklists
  • Provide feedback to technical editors
  • Report problems or concerns to senior management

Requirements:

  • 5+ years experience as a quality inspector for user manuals or as a technical writer with at least 2 years at managerial level
  • Candidates with less experience or knowledge will be considered for Quality Control Inspector
  • University degree in Translation, Technical Writing, Technical Studies, Documentation/Communication, Quality Management or related fields
  • Experience with European and American standards and regulations (e.g. EN/UL/IEC standards, CE, WEEE, FCC, etc.)
  • Excellent of both written and spoken English
  • Critical and logical thinking Analytical thought process
  • Meticulous attention to detail
  • Detail-minded, well-organized and able to work in a team environment
  • Highly organized with good coordination skills
  • Good communication and interpersonal skills
  • Able to work in a fast-paced and deadline-oriented environment
  • Able to work under pressure

 You will enjoy:

  • 5 Days Work
  • Bank Holiday
  • Flexible working hours
  • Full Paid Special Leave
  • Discretionary Bonus
  • Medical Coverage
  • On-the-job training 
  • Fun, creative and dynamic working environment
  • Convenient location

 

Grow with us!

If you can commit to and live with the following principles, then you are the type of person who will be successful and help our company thrive.

Our expectation is that you will take the steps necessary to do what you say you are going to do and be accountable for your actions.

In other words, live “Above the Line.” 

You would make an ideal candidate to join our company if you are willing to commit to the following “Above the Line” principles: 

  • Accountability: See It, Own It, Solve It, Do It
  • Become part of the solution
  • Respect for others and their feelings
  • Act now!
  • Ask the question: “What else can I do?”
  • Ask the questions: “What coaching do you have for me?” and “What can I do better?”
  • Personal ownership and pride
  • Reject average
  • Show others that you care

We offer plenty of room for personal and professional growth. If you decide to join our team, we will actively support you to achieve your career advancement goals.

 

Company Info

Check out for which international clients we work for and our service portfolio:
www.impala-services.com

Strong Trees Need Deep Roots

Since our inception in a traditional Beijing hutong courtyard, we have accumulated 15 years of experience in guiding international retailers, sourcing offices and showing manufacturers how to enhance product value, increase revenue and reduce consumer claims by developing top-class user manuals, virtual photography, and product packaging.

Leading The Industry

Recognised as a leader in Technical Writing, we are proud to be working with some of the world’s most renowned consumer brands, as well as leading e-commerce marketplaces. Due to our strong footprint in Greater China with offices in Hong Kong and Beijing, our international team is able to work closely with our customers manufacturing base.

Creativity And Innovation

Our Impala labs aim to drive the industry with innovative and trendsetting concepts like interactive user manuals, Augmented Reality, home automation, and reinvent our core services to anticipate future demands.

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