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Senior Technical Support Officer / Senior Technical Support (5-day work)

Centaline Data Technology Limited

  • Company Industries:Information Technology

Job Information

  • Post Date:2022-05-17
  • Career Level:Middle
  • Location:Tsim Sha Tsui
  • Yr(s) of Exp:5 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Permanent
  • Job Function:Information Technology (IT)  Hardware  Support  Network & System
  • Benefits:Education allowance, Medical insurance, Performance bonus, Five-day work week

Job Description

Responsibilities:

*Provide end-users technical support and conduct troubleshooting on hardware, software, and other computer services;

*Manage server, database and network infrastructure;

*Ensure that escalated technical problems are prioritized and follow-up actions to fault cases are completed in a timely manner;

*Handle ad hoc projects assigned by supervisor;

*Review the incident sequence, root cause, remedial action & preventative measure to provide constructive suggestion to ensure the preventive and qualified follow-up action in place and on track.

Requirements:

*Diploma in Computer Science or equivalent;

*5-6 years’ or above working experience in technical support role;

*Knowledge in supporting the PC/ LAN/ WAN, systems and applications;

*Knowledge of advanced networking - (Configure Router, Switch, Firewall);

*Proficient in managing Microsoft OS and Hypervisor environments and server applications such as MS AD, MS Exchange and VMware;

*Good communication skills, hard-working and able to work independently;

*Less experience will be considered as Senior Technical Support

*Immediate available is highly preferred

We offer excellent career opportunities and competitive remuneration package to the right candidates.  Please promptly send your CV with current and expected salary by e-mail to Centaline Data Technology Limited.

 

Company Info

Centaline Data Technology Limited is a subsidiary of The Centaline GroupTo cope with our continuous growth and business expansion, we are looking for energetic and high calibre of candidates to join.  We offer excellent career opportunities and competitive remuneration package to the right candidates.  Please promptly send your CV with current and expected salary by e-mail to [email protected]

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