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CS Clerk (Office Role/ 5-Day Work/ year end bonus)

Cityu Veterinary Medical Centre

  • Company Industries:Medical/Pharmaceutical

Job Information

  • Post Date:2022-05-17
  • Career Level:Entry Level
  • Location:Sham Shui Po
  • Yr(s) of Exp:1 years
  • Qualification:Non-Degree Tertiary
  • Employment Type:Full Time, Contract
  • Job Function:Sales  CS & Business Devpt  Call Centre  Customer Service - Supervisor / Officer  Medica
  • Benefits:Dental insurance, Double pay, Life insurance, Medical insurance, Overtime pay, Five-day work week

Job Description

We are looking for a CS Clerk, who will support our booking team in providing exceptional customer services. This individual will:

  • Handle customers’ incoming calls and written enquiries & complaints in a professional manner
  • Perform data entry and analysis & maintain effective filing system
  • Provide clerical support to the department
  • Assist in other ad-hoc projects as assigned 

Requirements:

  • Minimum 1 year's relevant working experience, experience in call center is an advantage 
  • Excellent client service skills and phone etiquette
  • Good command of spoken English and Chinese
  • Attention to detail and self-motivated
  • General computer competency required
  • On the job training will be provided
  • 5-day work week; weekend and public holiday work expected by rotation
  • Immediate available is highly preferred

Company Info

CityU Veterinary Medical Centre (CVMC) manages an extensive small animal clientele in Hong Kong. With our multicultural professional veterinarian and support staff, we are committed to uphold the highest medical standards and provide exceptional care for pets by our Primary Care, 24/7 Emergency & Critical Care and Specialty Services including Internal Medicine, Neurology, Dermatology, Cardiology, Surgery, Oncology and Anesthesiology.

We have recently opened the largest small animal medical centre in Hong Kong with over 35,000 sq ft which include 22 consultation rooms, a first-of-a-kind in Hong Kong intensive care unit for animals, a cardiology suite, 7 surgical theatre suites, pharmacy and equipped with diagnosis and treatment, including 64-slice CT scanner, MRI system. digital radiography, ultrasound, colour doppler echocardiography, intra-operative fluoroscopy and endoscopy.

We continuously search for new talent to join our team. If you believe that you share our values and aspire to join a passionate and dedicated team where you could contribute to its success, please submit your CV to [email protected].
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